Bridging People and Possibilities  |  A Service of  Tyndale University College & Seminary

Client Care Director

Client Care Director

Company: Living Hope Ranch
Contact Person: Kristen Zilkie
Location/Address:
PO Box 275
Consul, Saskatchewan , S0N0P0
Phone: 3063156919

Position Description

As a member of the executive team, the client care director is responsible for the development, implementation and review of all resident’s service plans in collaboration with each resident.

Qualifications

  • A Bachelor’s Degree in Social Work from an accredited university
  • Minimum of one year experience working in mental health and/or addictions services
  • Minimum of two years experience working or volunteering directly with at-risk youth
  • Must have a valid driver’s license & provide clean driver’s abstract

Skills

  • Exemplify strong leadership skills in all areas of life
  • Strong interpersonal communication skills, both written and verbal
  • Effective problem solving and decision making skills
  • Able to motivate and lead others
  • Ability to organize themselves & others, work independently and as part of a team
  • Effective administrative capabilities, includes: computer skills, scheduling, planning, and organizing
  • Adaptable to high stress situations, and work in fast-paced and changing environments

Responsibilities

  • Programming
    • Personal conduct is expected to reflect the Christian values, according to the policies and procedures, and exemplify the model of behaviour required of the residents of LHR.
    • Maintain the expectations & responsibilities outlined in the LHR Policy & Procedure and Program Manuals
    • Uphold the four values (Mentoring, Education, Faith, Life Skills) and seek to carry out the vision and mission of LHR at all times
    • Encourage and disciple residents, seeking opportunities to empower residents to make positive choices
    • Maintain clearly defined emotional and relational boundaries with residents
    • Supervise residents and ensure their safety
    • Maintain reasonable control, enforce rules, and discipline residents accordingly
    • Prepare and lead daily devotionals
    • Pray for and with others associated with the ministry of LHR (residents, coworkers, board members, etc.)
    • Willingness to support and be involved with the Equine Program
    • Full participation in the various types of activity programming offered, including both general and specialized activities. You are expected to lead by example.
  • Service Planning
    • Responsible for client intake. (With consultation of the Admission’s Committee.)
    • Monitor the daily activity and character of the residents, observing and tracking issues of growth, discipline, therapy etc., in order to determine ‘best growth strategy’ for each client.
    • Responsible for the reporting, management, and storage of client files.
    • Track and recommend client advancement within the LHR Program Level System.
    • Conduct detailed client assessments, develop individual service plans that meet the resident’s needs and adjust accordingly
    • Consult with the Equine Program Director on client needs
    • Consult with the Program Director on client needs
    • Conduct weekly individual and group counselling sessions with residents
Posted: July 17, 2018 | Renewed: June 19, 2019 | Expires: December 19, 2019
Posted Under: Counselling
Career ID: [ 5681 ]