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Supporter Services Administrator - Data Entry

Supporter Services Administrator - Data Entry

Company: The Gideons International In Canada
Location/Address:
501 Imperial Rd N
Guelph, Ontario , N1H 6T9

Position Description

About Us

The Gideons International in Canada (TGIC) is a vibrant and innovative organization that seeks to change lives around the world by bringing the Gospel to those areas most in need.  Working with TGIC means that you will be an integral part of a ministry that is impacting the world with the gospel.

Reports to:  Senior Manager, Supporter Services

Location:  Guelph, ON

Term:  Full-time

Job Description

As the Supporter Services Administrator – Data Entry, this role reports directly to the Senior Manager of Supporter Services and is part of the Supporter Services Phone Specialist and Gift Processing Administrator team.  The primary responsibility of this role is to provide premier customer service to all those who donate to TGIC through data entry and gift processing.  In addition, this role is responsible for opening and distributing mail, bank deposits, balancing and inputting chapter treasurer reports, constituent updates, phone donations and providing back up support to the Phone Specialist team.  This role is critical to the satisfaction and retention of those donating to TGIC.

Key Responsibilities

  • Excellent customer service and communication, interacting with donors, members and the general public.
  • Opening, sorting and distributing incoming mail
  • Data entry and processing of all credit card donations
  • Follow up on declined single gift credit card donations
  • Data entry of cash and cheque donations received via mail
  • Processing Online Donations
  • Balancing, processing and data entry of Chapter Treasurer’s Reports
  • Preparation of bank deposits
  • Filing of source documents
  • Scanning of cheques
  • Receive ministry donations via telephone
  • Updating donor information in Raiser’s Edge including but not limited to:  address changes, deceased donors, do not mail and returned mail.
  • Liaison with Finance team for specialized donations
  • Responsible for the data entry of specialized donations i.e. Direct Deposit gifts, estate gifts, GIK, bank wires, etc.
  • Process chapter fund gifts, expense claims, sponsorships and year-end audit gifts
  • Administrative duties

Qualifications

  • Excellent verbal and written skills
  • Exceptional customer service and communication skills
  • Analytical with effective problem solving skills
  • Organized with accurate, efficient data entry and attention to detail
  • Ability to prioritize multiple tasks
  • Self Starter with the ability to work independently as well as within a team
  • Effective time management with the ability to meet deadlines
  • Must be adaptable to new and changing situations and priorities

Experience

  • 5 +  years office experience within a fast paced environment
  • Proficient with Microsoft Office
  • Experience with Blackbaud Raiser’s Edge and a Apple MAC environment is considered an asset

The Gideons International in Canada is an evangelical Christian ministry, dedicated to sharing the World of God with the world.  As a Christian evangelical ministry, candidates must be able to demonstrate a personal commitment to Jesus Christ, identify with our Statement of Faith and the mission of The Gideons.  We offer a competitive compensation package and benefits.

We offer a competitive compensation package and benefits.

If you are applying, please first complete the following online Survey which is a standard part of our recruitment process: http://www.profileperformancesystem.com/survey.html?SL=37690

To apply, visit us here: https://shareword.bamboohr.com/jobs/view.php?id=31

Posted: December 4, 2018 | Expires: March 4, 2019
Posted Under: Administration
Career ID: [ 6167 ]