Bridging People and Possibilities  |  A Service of  Tyndale University College & Seminary

Director of Thrift Store Operations

Director of Thrift Store Operations

Company: Regeneration Outreach Community
Contact Person: Ted Brown
156 Main Street North
Brampton, Ontario , L6V 1N9

Position Description

Regeneration Outreach Community is a community of caring persons who, as an expression of Christian love in action, are continually striving to provide dignity to the lives of all those in need. We operate seven days a week bringing healing, personal growth and spiritual awareness to those in need within a safe and caring environment.

Our Regeneration Thrift Store, Director of Thrift Store Operations will be responsible for operation of our Thrift Store. The ideal candidate will be highly energetic, friendly and seek to find innovative ways to manage and improve the thrift store. The right candidate will be committed to creating a professional, yet loving atmosphere and will desire to instruct and serve alongside staff and volunteers, the community and each other. 

The Director of Thrift Store Operations shall report to the CEO of Regeneration Outreach Community for all thrift store operations issues. This position is a full-time salaried position. 

Position Objectives:

To manage and oversee the operations of the Regeneration Thrift Store that serves as a major funding source for Regeneration Outreach Community’s programs and provide our guests and other volunteers with community-based job experience, hands-on application of learned skills and simultaneously.

Job Description:

As related to Thrift Store operations:

  • Oversee the general operation and success of the retail thrift store, including receiving and processing donations, as well as staging merchandise. 
  • Manage and direct the sales performance of the store. 
  • Coordinate, schedule and manage furniture donation deliveries and pickups. 
  • Work with the CEO to utilize and analyze sales reports for optimal store performance. 
  • Coordinate and manage staff, volunteers (coordinating with the Volunteer Coordinator) and their schedules and assigned duties. 
  • Train volunteers and guest participants in thrift store duties. 
  • Operate a cash register, reconcile cash with sales receipts, and keep record of transactions.
  • Recruit donations and otherwise support fundraising activities of the ministry in coordination with the CEO. 
  • Uphold the cash handling policy and properly execute the procedures. 
  • Be responsible for the positive image of the thrift store and promoting its purpose in the ministry of Regeneration Outreach Community to the community. 
  • Perform other duties as assigned. 

As related to client services: 

  • Supervise clients working in our job-training program; model the target skills and related behaviors, and uphold healthy boundaries in the working relationship 
  • Understand and comply with Regeneration Outreach Community’s Policies & Procedures. 
  • Maintain confidentiality.
  • Advocate for the clients, with the customer base as well as the community. 
  • Utilize educational opportunities to further professional development. 
  • Perform other duties as assigned. 


  • Three years, or more of retail and management experience. 
  • Familiarity with merchandise promotion and sales techniques.
  • Experience managing staff in a retail environment. 
  • Genuine enthusiasm for the success Regeneration Outreach Community
  •  Ability to communicate 
  • Be in good physical condition and be able to lift and carry a minimum of 20 pounds.  
  • Have a valid Ontario Driver’s License. 

In addition, the right person will 

  • Be a resourceful self-starter with an ability to follow through on a wide range of projects.
  • Be reliable, pay attention to detail, enjoy a fast-paced work environment, be dependable, very organized, able to work independently, yet be willing to be a team player, a creative problem-solver and be able to meet deadlines. 
  • Have a strong interest in the mission and successes of Regeneration Outreach Community’s mission. 
Posted: April 27, 2019 | Expires: May 31, 2019
Posted Under: Marketing/Sales
Career ID: [ 6761 ]