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Guest Services Representative - Seasonal
Guest Services Representative - Seasonal
Bloomfield, Ontario , K0K 1G0
Position Description
Reports to: Administrative Services Manager
Employment Period: Varying Start and end dates from May 1 – October 15
Employment Status: Seasonal Casual, part-time, full-time
Wage: $17.95/hour
Job Summary
Guest Services Representatives are responsible for providing front desk services and being the first point of contact for guests at Wesley Acres. The best Guest Services Representatives will have strong people skills and be able to always act professionally and friendly when dealing with guests and accommodating their needs. To be successful in the role, you will need excellent written and verbal communication skills, proficient computer skills and competency in Microsoft Office applications. Prior experience would be considered an asset.
Guest Services Responsibilities
- Greet clients and visitors with a positive, helpful attitude
- Provide information to guests on various matters related to Wesley Acres
- Assist with a variety of administrative tasks including copying, faxing, taking notes, processing payments, recording work orders, etc.
- Answer phones in a professional manner and rout calls as necessary
- Assist colleagues as necessary
- Providing excellent customer service
- Process facility bookings
Job Requirements
- Ability to adhere to and abide by the Statements of Faith of the Free Methodist Church in Canada while on duty and/or representing Wesley Acres.
- Ability to promote the Christian mission of Wesley Acres through words and actions while on duty and/or representing Wesley Acres.
- Consistent, professional dress and manner
- Excellent written and verbal communication skills
- Competency in Microsoft Office applications.
- Willingness to learn new applications
- Strong time management skills
- Ability to contribute positively as part of a team, helping out with various tasks as required.
Work Conditions
- Flexible hours, including evenings, weekends, and holidays
- Interaction with employees, management, and the public at large
About Wesley Acres
Wesley Acres is a Christian Retreat Centre & Campground in association with the Free Methodist Church in Canada. Wesley Acres serves with excellence, the spiritual, educational, and recreational needs of all people equipping them for Christian service to their family, church and community.
Located in the heart of Prince Edward County just outside Bloomfield, Ontario, Wesley Acres is on the beautiful shores of West Lake overlooking the Sandbanks.
