Bridging People and Possibilities  |  A Service of  Tyndale University

Donations Processing Coordinator

Donations Processing Coordinator

Company: Yonge Street Mission
306 Gerrard St E
Toronto, Ontario

Position Description

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we’ve worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.

To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect. 

If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.

What We Offer:

As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.

The Opportunity:

We are seeking an experienced Donations Processing Coordinator who is a qualified and passionate individual. The Donations Processing Coordinator will be responsible for the execution of all donations processing, with support from volunteers and placements students, and for providing exceptional customer service to YSM donors, sponsors, partners, and prospects via telephone, email communications, and mailings. This is a full-time, on-site role that demands high attention to detail, exceptional communication and organization skills, an excellent grasp of Raiser’s Edge NXT, as well as a sense of urgency.


Reporting directly to the Database and Operations Manager of Philanthropy, the successful candidate will be responsible for:

  1. Timely and accurate data entry and gift processing from all sources including cash/cheques, and online donations (CanadaHelps, Benevity, United Way, others) while ensuring appropriate documentation for financial reporting and CRA compliance
  2.  Importing online donations into Raiser’s Edge NXT including management of mapping software (Omatic)
  3. Monthly recurring gift management and processing (credit cards and EFT)
  4. Recording and issuing accurate receipts of non-cash donations (gift-in-kind)
  5. Resolving discrepancies and gift adjustments as required
  6. Ensuring compliance with external and internal gift acceptance policy requirements 
  7. Training and supervising volunteers and placement students on relevant business rules and ensure procedures are being followed
  8. Supporting annual and other audit preparation
  9. Maintaining the data integrity of Raiser’s Edge NXT
  10. Assisting with donor inquiries
  11. Updates to the procedure manuals as required


The successful candidate will have the following skills and training:

  • High level of proficiency with Raisers Edge or equivalent database, preferably at Administrator level
  • bCRE (Blackbaud Certification in Raiser’s Edge) would be an asset
  • Minimum two years of data and gift entry experience combined with a College diploma
  • Expert data entry skills; well-versed in Microsoft Excel and Word 
  • Experience or demonstrated interest in the non-profit sector
  • Demonstrated ability to prioritize work, manage deliverables and handle multiple tasks simultaneously in a fast-paced environment
  • Great attention to detail; highly organized and systematic  
  • Familiarity with fundraising practices, procedures, CRA Tax Guidelines
  • Willingness to learn and to take on additional responsibilities as appropriate
  • Capacity to handle confidential information appropriately
  • Excellent communication and interpersonal skills


  • A police check will be required
  • Demonstrated personal commitment to YSM’s principles of faith, mission and values
  • Able to provide flexibility in schedule where required

Deadline for Application: Until filled
Starting Date:  ASAP

While we appreciate all responses, only candidates under consideration will be contacted.

Learn more about YSM at

Date Posted: April 17, 2023

Posted: April 17, 2023 | Expires: July 16, 2023
Posted Under: Ministry - General
Career ID: [ 12692 ]