Position Description

Our Vision and Mission:   

Muskoka Woods is a Christian youth development organization that welcomes everyone to an experience for a lifetime. Located on the shores of beautiful Lake Rosseau, we specialize in summer camp, school trips, group retreats and leadership development for all ages. We exist to inspire youth to shape their world.

Our Core Values:  

The heart of Muskoka Woods is to create a safe place for kids to learn new things, make new friends, grow in confidence and in their faith.  Our team is committed to our Core Values of Lead, Accept, Protect, Invite, Challenge, and Celebrate.  We believe that everyone can be a leader and that a leader looks at their world, says “it doesn’t have to be this way”, and they do something about it.  

The Role:  Guest Services Coordinator

Reporting to our Director of Schools & Groups, the Guest Services Coordinator is responsible for providing world-class customer service to our year-round programs through the effective management and administration of all guest interactions, developing and managing all guest services systems and programs, as well as creating genuine relationships with our guests.

The main focus of this position is to coordinate with each guest group and develop the itinerary for their trip to Muskoka Woods.

For full job description, please head to Guest Services Coordinator on our website.

What You Bring

• Desire to work in non-profit industry
• Passion for youth ministry, leadership development and outdoor recreation
• Personal values that align with Muskoka Woods’ Core Values and Core Leaves
• Proven ability in administration, organization, planning
• Strong problem-solving and logistics skills including scheduling
• Excellent interpersonal skills
• Exceptional communicator both oral and written
• Ability to handle multiple high priority tasks
• High energy and positive attitude
• Ability to initiate independently as well as work effectively on a team
• Attentive to detail

What We Offer: 

• Competitive Pay
• Extended Health, Dental and Wellness Benefits
• Paid Vacation and Personal Days
• Access to facilities and activities for you and your family
• Free meals while on shift
• Leadership development and mentorship 
• Team building and development days
• Accommodation on property may be available depending on season and need.

Why work with us:

Muskoka Woods offers purposeful work and an opportunity to contribute, and grow in, your skills and abilities as you serve our guests and work alongside, lead and mentor our young seasonal staff.  We define our work and community culture by valuing: Intentional Growth, Customer Engagement, Inspired Teamwork, Tenacious Follow Through, Make it Better and Fun!  

Join a team and community of full-time staff who care and want the best for young people through excellent facilities, programs, services and people.

Please send your resume, cover letter, and any questions you may have to fulltimejobs@muskokawoods.com

Muskoka Woods is committed to fostering an inclusive workplace where all employees are treated with respect and dignity, and are provided with equal opportunity for success. Muskoka Woods encourages all qualified candidates to apply. If you require accommodation to participate in the hiring process, please inform us by calling 705-732-4373 or by email at iwanttowork@muskokawoods.com. All inquiries will be handled with strict confidence.