Position Description

Director of Support Services - Amplify Mission is pleased to partner with our Client to fill the role of Director of Support Services at their North York office in Ontario.

The Opportunity

Are you a strategic leader with a transformative Christian faith?

Do you have the gifts to lead a vibrant, service-oriented team that supports the work of our committed field workers among the youth of the Greater Toronto Area?

Do you see how you can foster a flourishing work environment by developing helpful systems and processes that will allow us to be increasingly effective in transforming the lives of over 3,000 young people each year?

If so, we’d love to hear from you.

About Youth Unlimited (YFC Toronto)

With over one million young people, what happens in Toronto reverberates across our country and beyond. We have the opportunity to shape families and communities through our work in the most multicultural city in the world.

At Youth Unlimited, we are deeply committed to helping young people lead wholistic, hopeful, faith-filled lives, as they encounter a loving and life-changing God. Becoming fully devoted followers of Jesus, we believe these youth will restore their families and neighbourhoods, and in turn, have the power to change our city.

Youth Unlimited has more than 70 staff, over 500 volunteers, and 60 initiatives impacting approximately 1,500 young people on a weekly basis. Our work is done with a commitment to partnership, grassroots innovation, and long-term relationships in the communities we serve. Learn more about us at yugta.ca.

We are seeking to grow in every aspect of our mission – reaching more youth, in more communities, with more transformative impact.

To do so, we are making a step-change in our executive leadership team, of which the Director of Support Services would play a crucial part.

About the Director of Support Services

As part of the executive leadership team, the Director of Support Services (DSS) plays a strategic role in ensuring Youth Unlimited’s operations effectively support staff and programs in achieving the vision of transformed youth transforming our city.

The Director of Support Services has the opportunity to shape Youth Unlimited’s strategy and to cultivate a culture and context that emphasizes effectiveness and care towards our field staff and team leaders. Through team leadership and insightful implementation of systems and processes, the DSS plays a vital role in maximizing the stewardship of our people, finances, and organizational capacity.

Specifically, in this role you’d be responsible for:

• Overseeing and developing a healthy and interdependent support services team;
• Overseeing the Human Resources, Information & Technology, Operations and Finance functions of the organization;
• Managing and developing applicable policies and guidelines supporting the ongoing work and operations of YU;
• Establishing and implementing organizational best practices to support our ministries; and
• Ensuring YU remains legally compliant in all areas of organizational functioning.

Qualifications

We are looking for someone with:

• A passion and heart to see the transformation of young people in the Greater Toronto Area, particularly among those experiencing vulnerability;
• A deep love for Jesus and a desire to serve in their gifting and lean into others’ giftings;
• A servant-oriented leader with strong people management skills and 5+ years of related leadership experience in a similar role;
• The self-initiative and ability to work both independently and collaboratively as part of a team;
• Strong problem-solving skills and a process-oriented approach to creative solutions; and
• Technical expertise in the area of finance, as well as capabilities and/or understanding in the areas of HR and IT.

If you meet some but not all of these requirements, we still encourage you to apply. We are looking for passionate and committed individuals who are willing to learn and grow in community.

This position is full-time working from our Jonesville Crescent Office in North York, with flexibility to work from home for one day per week.

The salary for this role is determined on a scale based on education and experience and falls within a range of $79,000 to $83,000. The salary is funded in part on a missionary basis, requiring the gathering of a personal support team.

How to Apply

Please submit a resumé and cover letter to people@amplifymission.ca

Your resumé should note: (1) Your employment experience; (2) your ministry and leadership experience, whether volunteer or paid; and (3) any relevant certification.

Your cover letter should include a description of: (a) How you would integrate your faith with this role, (b) a specific example of a team you have developed and led, and (c) a specific example of how you have solved an operational challenge of an organization in which you’ve served. Each response should be 150 - 200 words.

We thank all interested applicants, however, only those shortlisted for the role will be contacted. If shortlisted, additional information regarding the role and organization will be provided prior to an initial screening call.