Position Description

POSITION SUMMARY

Generation Rising is a Christian charitable organization dedicated to breaking the cycle of poverty in Latin America through education.

We are seeking an Office Administrator who is passionate about ministry, customer service and is detail oriented. The position is an in office position, Monday to Friday, 9:00am to 3:00pm.

The successful candidate will be responsible for a variety of administrative tasks, including bookkeeping, donor data management and contributing to a culture of outstanding donor care.

Generation Rising is a Christian organization, applicants are expected to understand and agree with our Statement of Faith: https://genrising.org/about-us/beliefs-and-values

RESPONSIBILITIES 

Administrative Tasks (20 hours hours per week, varies)

• Provide outstanding customer service to donors and stakeholders, including answering phones, sending and responding to emails and accepting & arranging deliveries.
• Actively contribute to a culture of donor care by helping with stewardship activities as needed (gratitude cards, phone calls, emails, etc.).
• Manage day-to-day operations of the office, including ordering supplies, maintaining a tidy office and light cleaning duties.
• General office organization, including keeping documents and records organized.
• Support organizational fundraising efforts, including assisting with direct mail fundraising processes, ordering promotional materials and assisting with local events and functions. 
• Assist with all administrative tasks related to events such as booking venues, sending invitations, maintaining guest lists, and advertising.
• Support all administrative tasks for monthly giving programs, including preparing and sending out reports and coordinating translations of sponsorship letters.
• Assist Executive Director with administrative tasks, reporting and special projects.

Bookkeeping & Donor Data Management (10 hours per week, varies)

• Responsible for accurate maintenance of donor database for new and existing donors.
• Enter all donations into CRM.
• Prepare and drop off weekly bank deposits.
• Maintain accurate records of donations and donors to assist with donor stewardship. 
• Maintain monthly giving donor information and update as required.
• Prepare office monthly expense reports.
• Assist with annual tax receipting.

QUALIFICATIONS AND REQUIRED EXPERIENCE

• Experience in customer service and administrative work
• Post-secondary education or relevant work experience
• Must be proficient in Microsoft Office and/or Google Workspace
• High attention to detail and strong organizational skills
• Excellent time-management skills and ability to multi-task and prioritize work
• Self-motivated, outgoing, flexible and adaptable 
• Oriented to customer service and willing to work as part of a team

Additional Information

• Based in our office at #240-1695 Henderson Hwy in Winnipeg, Manitoba
• Work Hours: Monday to Friday, 9:00am to 3:00pm, 30 hours per week (½ hr paid lunch)
• Hourly wage: $20.00 (starting wage)
• Preferred start date: January 7, 2025 (flexible)
• Reports to the Executive Director
• Generation Rising is a Christian charitable organization. Discussion and understanding of our Statement of Faith is part of the interview process.

To Apply

Please send resume and a cover letter letting us know why you’re interested in this role to:

Rafael Duerksen
rafael@genrising.org