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Chinese-Speaking Tech Support Virtual Interns

Chinese-Speaking Tech Support Virtual Interns

Company: GAO Tek Inc.
Contact Person: Ariana A.L.
Location/Address:
215, 1885 Clements Rd Unit 218, Pickering, ON L1W 3V4, Canada
Pickering, Ontario , L1W 3V4

Position Description

The GAO Group, headquartered in New York City, USA, and Toronto, Canada, is composed of multiple innovative and high-tech companies. Our firms are recognized globally as leading providers of advanced electronics and network products designed for engineers and technology professionals.

Internship Overview:

GAO Tek Inc. is seeking highly motivated and detail-oriented Chinese-speaking students or recent graduates located in Canada to join our Tech Support team as virtual interns. This role provides valuable hands-on experience in technical support, customer service, and client communication, supporting global customers with cutting-edge technology products.

Key Responsibilities:

  • Technical Support: Provide first-level technical assistance to customers by diagnosing issues, answering product-related questions, and guiding users.
  • Product Knowledge: Develop a strong understanding of GAO Group’s hardware and software products to assist clients effectively.
  • Documentation: Maintain accurate records of issues, solutions provided, and feedback for continuous improvement.
  • Collaboration: Coordinate with internal teams (engineering, sales, product development) to resolve complex technical issues.
  • Training & Learning: Participate in ongoing training to stay updated with product updates and new technologies.

Qualifications:

  • Enrolled in or recently graduated from a degree program in Computer Science, Information Technology, Engineering, or a related technical field.
  • Strong communication skills in both English and any Chinese language (e.g., Mandarin, Cantonese).
  • Basic understanding of computer networks, software, and hardware troubleshooting.
  • Ability to multitask, stay organized, and work independently in a fully remote environment.
  • Proficient in Microsoft Office tools including Excel, Word, and PowerPoint.
  • Strong problem-solving skills with a proactive and customer-focused mindset.

Internship Benefits:

  • Practical exposure to global tech support operations in a real-world business environment.
  • Mentorship and professional development within an international high-tech company.
  • Three certificates provided upon successful internship completion
  • Flexible and fully remote work opportunity from anywhere in Canada.

To Apply:

If interested, please email your resume at Ariana.A.L.@thegaogroup.com

Posted: June 13, 2025 | Renewed: July 8, 2025 | Expires: July 20, 2025
Posted Under: Information Technology
Career ID: [ 18366 ]