Chinese-Speaking Tech Support Virtual Interns
Chinese-Speaking Tech Support Virtual Interns
Company: GAO Tek Inc.
Contact Person: Ariana A.L.
Email: ariana.a.l@thegaogroup.com
Location/Address:
215, 1885 Clements Rd Unit 218, Pickering, ON L1W 3V4, Canada
Pickering, Ontario , L1W 3V4
Pickering, Ontario , L1W 3V4
Website: http://www.TheGAOGroup.com
Position Description
The GAO Group, headquartered in New York City, USA, and Toronto, Canada, is composed of multiple innovative and high-tech companies. Our firms are recognized globally as leading providers of advanced electronics and network products designed for engineers and technology professionals.
Internship Overview:
GAO Tek Inc. is seeking highly motivated and detail-oriented Chinese-speaking students or recent graduates located in Canada to join our Tech Support team as virtual interns. This role provides valuable hands-on experience in technical support, customer service, and client communication, supporting global customers with cutting-edge technology products.
Key Responsibilities:
- Technical Support: Provide first-level technical assistance to customers by diagnosing issues, answering product-related questions, and guiding users.
- Product Knowledge: Develop a strong understanding of GAO Group’s hardware and software products to assist clients effectively.
- Documentation: Maintain accurate records of issues, solutions provided, and feedback for continuous improvement.
- Collaboration: Coordinate with internal teams (engineering, sales, product development) to resolve complex technical issues.
- Training & Learning: Participate in ongoing training to stay updated with product updates and new technologies.
Qualifications:
- Enrolled in or recently graduated from a degree program in Computer Science, Information Technology, Engineering, or a related technical field.
- Strong communication skills in both English and any Chinese language (e.g., Mandarin, Cantonese).
- Basic understanding of computer networks, software, and hardware troubleshooting.
- Ability to multitask, stay organized, and work independently in a fully remote environment.
- Proficient in Microsoft Office tools including Excel, Word, and PowerPoint.
- Strong problem-solving skills with a proactive and customer-focused mindset.
Internship Benefits:
- Practical exposure to global tech support operations in a real-world business environment.
- Mentorship and professional development within an international high-tech company.
- Three certificates provided upon successful internship completion
- Flexible and fully remote work opportunity from anywhere in Canada.
To Apply:
If interested, please email your resume at Ariana.A.L.@thegaogroup.com
Posted: June 13, 2025 | Renewed:
July 8, 2025 | Expires: July 20, 2025
Posted Under: Information Technology
Career ID: [ 18366 ]
Posted Under: Information Technology
Career ID: [ 18366 ]