Bridging People and Possibilities  |  A Service of  Tyndale University

Donor Relations Coordinator, Latin America Mission

Donor Relations Coordinator, Latin America Mission

Company: Latin America Mission, Canada
Contact Person: Carluci Dos Santos
Location/Address:
500 Coldstream Ave, North York, ON
Toronto, Ontario , M6B 2K6
Phone: (905) 569-0001
Website: https://lamcanada.ca  

Position Description

The Latin America Mission (Canada) is hiring a Donor Relations Coordinator.

LAM (Canada) is a Christian organization. Our faith statement and Code of Ethics are available at www.lamcanada.ca.

The Donor Relations Coordinator processes and acknowledges donations, maintains donors’ information and preferences up to date, produces various reports, and answers inquiries from donors and missionaries. 

This is a part-time position, up to 20 hours a week. This is a remote position: all work is done online and can be done from home. You will need a quiet environment to answer phone calls.

Training will be provided.

Who We are Looking For

  • Believer in Jesus Christ, who loves God and practices their faith.
  • Have a passion for missionary work and serving others.
  • Polite, with good phone manners to interact with donors.
  • Problem solver.
  • Reliable and able to keep confidential information.
  • Very good written and verbal skills in English. Fluency in Spanish is an asset.
  • Familiarity with CRM systems or the Silent Partner (SP) software is desirable.
  • Basic bookkeeping skills or willingness to learn and do basic accounting.
  • Computer literate and familiar with Office 365 (Excel, Word, MS Teams, file sharing, etc.).
  • Willingness to learn new software when necessary to carry out the job.

What You’ll Be Doing

  • Working closely with bookkeeper to ensure donations and batches are accurate.
  • Updating Silent Partner/PayPal information.
  • Processing donations daily in Silent Partner and maintaining the database.
  • Regularly access online services (e.g., PayPal, banking services, LAM website, CanadaHelps).
  • Preparing monthly and quarterly donation reports for export to QuickBooks.
  • Answering missionaries’ questions regarding donors or reports.
  • Assisting with producing reports and yearly donation reconciliation for auditors (once a year).
  • Preparing mail or email acknowledgements (via Silent Partner software) to donors.
  • Regularly contacting donors via mail, e-mail, or phone to answer questions, process requests, update information, and setup preferences.
  • Opening mail, scanning, and depositing cheques or Gifts-In-Kind.
  • Coordinating with other LAM staff and Silent Partner technical support to produce, process, and issue yearly electronic tax receipts.

How to Apply

If interested, please send a cover letter, resume, and three references to the LAM Executive Director, Carluci Dos Santos, at execdirector@lamcanada.ca by April 30, 2021.

Posted: April 14, 2021 | Expires: July 13, 2021
Posted Under: Accounting / Finance
Career ID: [ 8768 ]