Bridging People and Possibilities  |  A Service of  Tyndale University

Customer Service Representative

Customer Service Representative

Company: The Learning House
Contact Person: Cori Dean
Location/Address:
2-389 Dissette Street
Bradford, Ontario , L3Z 3G9
Phone: 866 875 5550

Position Description

For 28 years, The Learning House has been a leader in serving the Canadian homeschool and private school population and we are growing! Do you love serving homeschooling families? Do you have a passion for books and love for the homeschool community or Christian education? Come join us!

  • Salary Range: To be determined
  • Type: Part-Time to Full-time

Required Skills

  • Strong administrative skills and experience
  • Strong customer service skills
  • Basic computer skills
  • Proficiency in typing
  • Detail oriented
  • Team working abilities

Recommended Skills

  • Previous experience in homeschool niche
  • Previous experience in bookstores or Christian education
  • Experience with QuickBooks
  • Driver’s license
  • First Aid certificate

Regular Tasks

  • Assists customers in choosing curriculum
  • Accepts, edits, and processes orders over the phone and from website
  • Assists walk-in customers with product selection
  • Liaises with new and existing customer to ensure orders are accurately assembled
  • Picks and prepares orders for shipping
  • Processes customer returns
  • Assists with reception duties
  • Assists with customer and inventory data management
  • Lists items on website as assigned by Office Manager
  • Any other tasks as assigned by Owner

To apply, please send a one-page cover letter with 200-400 words outlining your qualifications and explaining your interest in this position. Attach a resume to the cover letter and email to cori@learninghouse.ca before 11:59pm, January 31st, 2022.  Applications will be considered and interviews scheduled as they arrive.

Posted: May 1, 2021 | Renewed: January 3, 2022 | Expires: January 31, 2022
Posted Under: Administration
Career ID: [ 8850 ]