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Customer Service Representative

Customer Service Representative

Company: The Learning House
Contact Person: Cori Dean
2-389 Dissette Street
Bradford, Ontario , L3Z 3G9
Phone: 866 875 5550

Position Description

For 29 years, The Learning House has been a leader in serving the Canadian homeschool and private school population and we are growing! Do you love serving homeschooling families? Do you have a passion for books and love for the homeschool community or Christian education? Come join us!

**We have immediate openings and will be filling these openings as qualified candidates are identified.  Applications will be addressed as they are received.**

  • Salary Range: To be determined
  • Type: Part-Time to Full-Time

Required Skills

  • Strong administrative skills and experience
  • Strong customer service skills
  • Basic computer skills
  • Proficiency in typing
  • Detail-oriented
  • Team working abilities

Recommended Skills

  • Previous experience in homeschool niche
  • Previous experience in bookstores or Christian education
  • Experience with QuickBooks
  • Driver’s license
  • First Aid certificate

Regular Tasks

  • Assists customers in choosing curriculum
  • Accepts, edits, and processes orders over the phone and from website
  • Assists walk-in customers with product selection
  • Liaises with new and existing customer to ensure orders are accurately assembled
  • Picks and prepares orders for shipping
  • Processes customer returns
  • Assists with reception duties
  • Assists with customer and inventory data management
  • Lists items on website as assigned by Office Manager
  • Any other tasks as assigned by Owner


To apply, please send a one-page cover letter with 200-400 words outlining your qualifications and explaining your interest in this position. Attach a resume to the cover letter and email to  Applications will be considered and interviews scheduled as they are received.

Posted: May 1, 2021 | Renewed: April 4, 2023 | Expires: June 30, 2023
Posted Under: Administration
Career ID: [ 8850 ]