Bridging People and Possibilities  |  A Service of  Tyndale University

Job Developer

Job Developer

Company: Yonge Street Mission
Contact Person: Melody Hung
306 Gerrard St. E
Toronto, Ontario , M5A 2G7
Phone: 4169299614

Position Description

Yonge Street Mission (YSM) is the vibrant, local Christian development agency that is leading a collective movement - going beyond meeting immediate needs by offering holistic programs and a pathway to transform the lives of people living with poverty in Toronto.

Since 1896, YSM has provided wraparound support and services, making it possible for individuals, families, and communities to move forward. We believe if we combine our collective resources and wisdom, together we can reach our goal of ending chronic poverty in a generation.

If you are inspired by our vision and feel a true calling to contribute to our work in transforming the lives of people living with poverty in Toronto from merely surviving to thriving, then this is where you belong.

YSM is seeking a contract full-time Job Developer who will work closely with ES colleagues and employers, provide training, case management, and advocacy support to connect participants to meaningful work with career potential. The ideal candidate is an innovative thinker with demonstrated entrepreneurial qualities, who is also comfortable working in a highly collaborative, team-centred environment. The Job Developer will play a central role in the continued development of the ES sector-based workforce development model, and as such must possess a flexible disposition, be a creative problem solver, and be adaptable to change. This position reports to the Workforce and Business Development Supervisor (WBDS).


Case Management:

  • Collaborate with Employment Counsellors and participants to assess participant suitability for available positions, considering factors such as qualifications, career interests, and employer needs
  • Provide job coaching to placement participants, as well as emotional/spiritual counselling as needed and when invited to do so
  • Maintain a safe environment for diverse participants, including racialized individuals, those living with mental illness/disabilities, and members of the LGBTQ community
  • Prioritize regular meetings with colleagues to discuss cases, address program challenges, and devise innovative approaches to service delivery
  • Collaborate with employers and participants to create customized training plans
  • Consistently collaborate/strategize with ECs to ensure an adequate volume of participants are being placed with employers to meet funder benchmarks

Employer Partnerships:

  • Develop trusting relationships with employer partners with the support of the primary relationship holder (Business Development Specialist [BDS] or WBDS)
  • Check-in with employers on a scheduled and as-needed basis during placements, providing them with guidance and assistance around issues such as supervision skills and conflict resolution
  • As needed, provide both on-site and virtual support to employers in the delivery of training to YSM participants
  • Work with Business Development Specialist to orient and continually coach employers re: the unique needs/barriers of participants, where possible emphasizing the importance of anti-oppressive and trauma-informed practice
  • Remain apprised of policy changes and government resources that would benefit employer partners, for example training allowances for staff

Administrative Support:

  • Remain apprised of the service delivery, administrative, and performance management particularities of Assisted component of Employment Ontario (EO) programs
  • Document participant activity in YSM database and paper files in accordance with YSM and MLTSD requirements
  • Support Business Development Specialist in maintenance of employer partnership database, updating individual employer records as necessary
  • Complete and organize YSM and MLTSD documentation in a manner that is timely, accurate, and prioritizes information security/confidentiality
  • Oversee financial transactions related to placements (e.g. wage reimbursement), remaining aware of expenditure limits and guidelines


  • Related post-secondary education (e.g. adult education, social work) or equivalent experience
  • Experience with counselling, case management, and/or job coaching activities
  • Experience with business development, partnership development, and/or community facilitation a strong asset
  • Ability to balance independent entrepreneurial drive with collaborative team approach
  • Innovative mindset and “willingness to fail” - proactively offers bold, creative solutions to complex problems
  • Understanding how forms of systemic oppression - e.g. based on social class, gender identity, or race - intersect to marginalize participants
  • Understanding of cross cultural, anti-oppressive, and trauma informed practices
  • Comfort working in an unpredictable drop-in environment with participants experiencing various forms of trauma; able to quickly and sensitively respond to high-stress situations
  • High level of self-awareness; strong coping skills and supportive community (including faith community) needed to avoid emotional strain and potential burnout
  • Strong time management, information tracking, and prioritization skills
  • Flexible to work outside of standard hours when necessary (e.g. employer visits)
  • Knowledge of current employment-related legislation (e.g. ESA, OHRC)
  • CPI, Mental Health, First Aid Training is an asset; A vulnerable sector police check will be required

To apply, please submit your resume and cover letter online.

Deadline for Application: June 23, 2021
Starting Date: As soon as possible

While we appreciate all responses, only candidates under consideration will be contacted.

Learn more about YSM

Posted: June 11, 2021 | Expires: June 23, 2021
Posted Under: Miscellaneous
Career ID: [ 9052 ]