Bridging People and Possibilities  |  A Service of  Tyndale University

Customer Service Representative

Customer Service Representative

Company: Easy Links Financial Inc.
Location/Address:
1400-251 Consumers Rd.
Toronto, Ontario , M2J 4R3

Position Description

Are you meticulous, eager and keen?

Do you want to grow with a rewarding company and gain a career?

Do you want to participate in different aspects of the business and gain extensive experience?

To be part of the growing insurance industry, apply now!

We are dedicated to acknowledging a resilient and hardworking team with competitive salaries, paid lunch breaks, performance bonuses 3 x / year, company events and much more! If you have a curious mind and independently work to demonstrate your commitment to add to the success of Easy Links Financial Inc., we will also contribute to your professional growth by paying for licencing fees across Canada, professional exams and continuing education credits annually.

Responsibilities

  • No cold calling - all inbound calls.
  • After completing the paid, trainer-lead and self-study administrative training program, you will serve internal/external clients, by assisting over phone/email to provide information, conduct various administrative functions, including but not limited to, data entry, preparing mail, verbal and written correspondence to clients, brokers and other business contacts
  • Requirement to obtain the Accident and Sickness Licence within 2 months of start date
  • Maintain current knowledge of insurance products and clients’ accounts by reviewing individual insurance policies and daily online activity and applicable reports.
  • Maintain clients’ files (using Outlook and Dynamics 365) using excellent typing skills – at least 40 WPM.
  • Have the right attitude, take pride in everything you do and be ready to work hard to learn - that's all you need to excel in this position!

Requirements

  • Strong communication skills in English, written and verbal (French is an asset)
  • Pleasant phone demeanour
  • Professional "can-do" attitude with a strong work ethic
  • Good organizational skills and the ability to work under pressure in a fast-paced environment
  • Good working knowledge of Microsoft Windows, Outlook, and Excel
  • Exceptional attention-to-detail
  • High degree of self-motivation and the ability to work without any supervision

Company Profile

At Easy Links Financial Inc. we believe that you don’t build a business, you build people and the people build the business. This is just one of the reasons why our insurance brokerage is experiencing major growth and is looking for passionate team players to start full-time immediately. We are committed to securing a marketplace for health insurance products and services for Canadian Travellers, Visitors to Canada, Students, Foreign Workers, new Immigrants to Canada and Canadians seeking extended health benefits to supplement government health plans. We work with all the major Canadian insurance companies (Manulife, Blue Cross, Allianz, TuGo, 21st Century, GMS, AwayCare, and Destination Travel Group Inc.) to offer a 24/7 one-stop source for information, quotes and the purchase of travel, visitors’, and extended health insurance for individuals and groups.

How to Apply

Email your Resume & Cover Letter to jobs@easylinksfinancialinc.ca.

Posted: July 14, 2021 | Renewed: June 21, 2022 | Expires: July 5, 2022
Posted Under: Marketing/Sales
Career ID: [ 9210 ]