Bridging People and Possibilities  |  A Service of  Tyndale University

Student Admissions Representative (2021-2022, part-time)

Student Admissions Representative (2021-2022, part-time)

Company: Tyndale University
Location/Address:
3377 Bayview Ave
Toronto, Ontario , M2M 3S4
Phone: 6472269336

Position Description

Tyndale is a Christian university that prepares leaders for work in the private, public and not-for-profit sectors, ministry and the global mission of the church. Tyndale offers fully accredited programs in a wide range of disciplines at both the undergraduate and graduate levels. Currently, there are over 1,600 students representing over 40 denominations and 60 ethnic backgrounds and over 13,000 alumni. Founded in 1894, Tyndale is located in Toronto, Ontario, Canada.

Position Description

The position of Student Admissions Representative (SAR) exists in order to improve the effectiveness of recruiting new students by providing exceptional customer service and completing administrative duties that support the efforts of the Tyndale University College & Seminary Admissions Office.

This position will be part-time, defined-term contracts for the fall/winter semesters. There are multiple openings for this position.

Primary Responsibilities

  • Assist the Admissions Office in recruitment of new students by:
    • Positively representing Tyndale in a professional manner at all times
    • Calling prospective Tyndale students to answer their questions and encourage them to apply
    • Responding to emails sent and inquiries submitted by prospective students
    • Entering student information into the Admissions Office’s database and CRM
    • Preparing all mail to be sent out including acceptance packages and inquiry letters
  • Support the work of Admissions Counsellors by:
    • Checking in with assigned Admissions Counsellor at the beginning of each shift to see if there are tasks to be completed
    • Communicating with students within a geographic region with direction from the Admissions Counsellor
    • Partaking in special projects the Admissions Counsellor requests
  • Provide support to the Admissions visit program by:
    • Assisting the Admissions Coordinator with planning, preparation, and staffing of Admissions events
    • Conducting tours of Tyndale’s campus

Position Qualifications

Education

  • Post-secondary education; completed or in process
  • Must be a current Tyndale student

Experience

  • Customer service experience an asset

Skills and Abilities

  • Demonstrated commitment to providing outstanding customer service
  • Excellent communication skills, able to relate to prospective students and encourage
  • their attendance at Tyndale
  • Strong interpersonal skills
  • Organization and data-entry skills
  • Must have the ability to learn and use a student contact database and CRM

Personal Characteristics

  • Be a self-motivated, “team player”
  • Enthusiasm to share about own Tyndale experience to prospective students
  • Must have a proven record of tact, diplomacy, and relational skills
  • A Christian with a keen desire to serve family, church, work and community. A firm
  • commitment to Tyndale’s mission, values, Statement of Faith and Community Standards Statement.

Physical and Mental Demands

  • Required to lift boxes of admissions material
  • Weekly evening shifts
  • Weekend hours may be required for some events

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

How to Apply

This position is for students only. Please refrain from applying if you are currently not a student enrolled in post-secondary education. Please submit your resume and cover letter to employment@tyndale.ca. Only those selected for an interview will be contacted.

Tyndale University provides support in its recruitment processes to applicants with disabilities; including accommodation that takes into account an applicant’s accessibility needs. Should you need assistance, please contact the Human Resources Department at employment@tyndale.ca.

Applicants selected for an interview who require accommodation during the interview process are asked to advise accordingly upon the invitation for interview.

Posted: August 20, 2021 | Expires: September 30, 2021
Posted Under: Administration
Career ID: [ 9351 ]