Bridging People and Possibilities  |  A Service of  Tyndale University

Donor Relations Associate

Donor Relations Associate

Company: Strategic Search Partners
Contact Person: Lori-Anne Cunningham
Bluebird Ave
Hamilton, Ontario

Position Description

Our client, a Christian not-for-profit organization, is seeking a Donor Relations Associate for their expanding and busy office.


Reporting to the Donor Relations Manager, the Donor Relations Associate will play a primary role in the ministry’s outreach strategy as part of our Donor Cultivation framework. This includes contacting identified donors for the purpose of engaging and cultivating their relationship with our organization. In pursuit of service excellence, the incumbent will ensure that every person contacted feels appreciated and that their support is valued and is producing results. The incumbent should be comfortable working in a fast-paced environment and interacting with donors effectively and diplomatically.

  • Cultivate a Donor Caseload (minimum 600 donors) through personal touchpoints including, but not limited to, phone calls, e-mail and other written correspondence.
  • Develop new and creative means of relationship building for the purpose of increased ministry.
  • Input all activities with donors into database.
  • Thank all donors by phone for gifts received.
  • Provide written correspondence when needed.
  • Connect with and cultivate new donors using an established engagement plan which includes phone calls and other forms of correspondence.
  • Provide back up for team members as needed.

*Additional responsibilities may be added in consultation with and at the discretion of your manager.


  • Post-secondary education, either a diploma or degree
  • Able to deal with multiple priorities
  • Excellent communication skills, both with external and internal clients
  • Strong telephone demeanour; able to make multiple phone calls (the majority of the role is telephone-based)
  • Self-motivated, able to work independently
  • Excellent problem-solving skills

Our client is located in Niagara and is a short commute from Hamilton and Niagara.

Posted: January 10, 2022 | Expires: April 10, 2022
Posted Under: Administration
Career ID: [ 9836 ]