Position Description

BFM Foundation (Canada) is a national organization with over 50 Mission Thrift Stores across Canada. The net revenue from all Mission Thrift Stores is devoted to the Joint Ministry of BFM Foundation (Canada) and Bible League Canada. These funds are used to establish adult literacy programs, provide church planter training, children’s ministry programs, and distribute Bibles in many places around the world. The stores are operated primarily by dedicated volunteers.

Mission Thrift Store Duncan is currently seeking a full-time Store Supervisor who understands and supports the vision and purpose of BFM Foundation (Canada).

RESPONSIBILITIES

Primary Activities:

• Opening & closing the store
• Cash preparation & handling
• Customer engagement and service
• Production: Donations to Retail Merchandising
• have an excellent understanding of the volume of donations,
• Track department stock, distribution and production
• product distribution to departments
• preparation for sale, evaluation and merchandising
• Knowledge of KPIs and assist management with meeting or exceeding those goals

Secondary Activities: as experience and investment increases

• Volunteer training, coaching and support
• Assist manager with administration duties
• Lead Team Huddles, devotions and other staff/volunteer meetings
• Attend events such as AGM, Volunteer Dinners etc.
• Assist manager with on-going store evaluations

SKILLS, ATTRIBUTES AND EXPERIENCE

Skills

The Store Supervisor must demonstrate the following skills:

• Strong interpersonal skills.
• Effective communications skills: verbal, written and listening
• Have good conflict resolution skills.
• Ability to prioritize and manage a variety of different tasks.
• Be able to solve problems with good judgment and make decisions independently.
• Work in a fast-paced environment with grace and good humor. 
• Strong organizational skills. 
• Analytical and problem-solving skills
• Computer skills including the ability to operate spreadsheet and word processing programs
• Time management skills
• Ability to lift heavy items and perform physical labour

Personal Attributes

The Store Supervisor must maintain strict confidentiality in performing his/her duties and must also demonstrate the following personal attributes:

• Be honest and trustworthy
• Be respectful
• Be flexible
• Demonstrate sound work ethics

Experience

The following experience is considered an asset:

• Customer Service experience
• Thrift or Retail and warehouse experience
• Cashier / Cash Handling experience
• Standard First Aid (recommended)
• Experience working with Volunteers

Knowledge and Development

The Store Supervisor must develop proficient knowledge in the following areas:

• Knowledge of store policies and procedures
• WHMIS
• Product Identification and evaluation

How to Apply

If you feel you have the passion and skill set that would help to advance the purpose of Mission Thrift Store Duncan, we look forward to hearing from you!  Please submit your Receiver application by Jan 31, 2025, by email to duncan@missionthriftstore.com.

BFM (Duncan) Enterprises Society welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.